We strongly recommend all visitors to read and understand our website’s terms and conditions before placing an order. By entering into a contract for our services, you acknowledge that you have understood and agreed to these terms.

Site Contents Usage

The choice to visit our site is solely yours. Any disputes regarding privacy are subject to this notice and our conditions of use, including limitations on damages, arbitration of disputes, and applicable state law. If you have any issues regarding the privacy policy, please contact us. Our customer service team will be happy to assist you.

Our policies may change at any time, so we recommend reviewing them each time you visit the site. We gather navigational information about visitor activity and technical efficiencies (e.g., connection time and page download time) to improve our website and services. This helps us understand which areas are most visited and enhances the overall experience.

Unless otherwise noted, all materials on this site, including images, designs, icons, and written content, are protected by copyright, trademarks, and other intellectual property laws. The site and its contents are intended solely for personal and non-commercial use. You may download or copy materials for personal use only, but no rights or ownership are transferred through this process. You may not reproduce, publish, transmit, distribute, modify, or exploit any content without explicit permission.

Testimonials

Any comments, feedback, suggestions, or submissions made in connection with your use of this site (collectively, “Comments”) shall remain our property. We will have exclusive rights and are not obligated to:

(a) Keep any Comments confidential; (b) Compensate users for Comments; or (c) Respond to any user Comments.

We may use testimonials and logos from clients in other web and offline properties.

Electronic Communications

By visiting our site or sending emails, you are communicating with us electronically. You consent to receive communications electronically. We may communicate with you via email or by posting notices on the site, and you agree that all communications satisfy legal requirements equivalent to written statements.

Copyright/Trademarks

All content on this site, including text, graphics, logos, and software, is the property of this site or its content suppliers and is protected by international copyright laws. The compilation of all site content is the exclusive property of this site. All software used is owned by us or our suppliers and protected by copyright laws. Trademark names used on the site are the property of their respective owners and cannot be used in connection with any unrelated products or services.

Copyright Complaints

We respect the intellectual property of others. If you believe your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for Making Claims of Copyright Violation.

Refund Policy

Our refund policy is as follows:

Refunds will not be issued if:

• You have chosen a special package.
• The primary design concept has been approved.
• You have requested revisions.
• Cancellation is made for reasons unrelated to our services.
• We have not been contacted for more than two weeks during the project.
• Our policies have been violated.
• Another designer has been approached for the same project.
• The creative brief is lacking required information.
• A complete design change has been requested.
• The claim is made outside the specified time frame for refunds.
• The business is closing or changing its name.

Refunds will not be granted for reasons such as “change of mind” or “disagreement with a partner.” If you subscribe to a service bundle and are dissatisfied with a particular service, a refund will only apply to that specific service, not the entire bundle.

Refunds will not be available after 15 days from the date of purchase. Services including, but not limited to, social media, SEO, domain registration, and web hosting are non-refundable.

For website design, refunds will not be considered once the design has been approved and sent for development. A money-back guarantee applies only if the initial designs are completely rejected. If additional design concepts or modifications are requested after approval, we reserve the right to deduct 33% of the total billing amount to cover costs incurred.

Note: We retain the right to reject any project or cancel contracts as deemed necessary. After a refund, you will have no rights to use the designs, which remain our sole property.

How to Claim Your Refund

To ensure your refund request is approved, please meet the following requirements:

To claim your refund, specify your concern by contacting us through one of the following methods:

• Dialing our toll-free number
• Live chat
• Sending us an email

Once we receive your refund request, we will respond promptly. After receiving your refund, you will have no rights to any designs submitted, and information will be submitted to the appropriate copyright agencies to maintain legality.

Quality Assurance Policy

We strive to meet your requirements and exceed your expectations. Our designers are dedicated to providing the best designs, each well-researched and crafted.

100% Satisfaction Guarantee: Our unlimited revisions policy ensures you are completely satisfied. We will continue to revise until your expectations are met, based on the details of your package.

Account Area

The Account Area is a convenient way to communicate. It is your responsibility to check this area for any queries, concerns, or additional instructions for the designer. Not checking this area will not provide grounds for a refund. If you need assistance, feel free to contact our support team.

Delivery Policy

The complete order will be sent to your account on the date stated in the Order Confirmation, and a confirmation email will also be sent.

The turnaround time is based on your package, with a minimum of two business days required. For urgent orders, please contact our customer support team.

Revision Policy

The number of revisions allowed is based on your selected package. We focus on providing the best services and will revise until your needs are met. You will not incur additional charges for changes that do not alter the design concepts. Revised designs will be delivered within 48 hours.

Any revisions requested after logo designs are finalized will be treated as a new order and charged separately.

Record Maintenance

We keep records of finalized designs to ensure that, in the event of a misplaced order, you will be provided with the exact file.

Customer Support

Our customer support is available 24/7 to address your concerns and queries. Our team is here to assist you at any time.

Communication Policy

We are not responsible for any communications made through platforms other than our official email address or phone numbers provided on our website. We take full responsibility for all information provided through our official channels.

Notice and Procedure for Making Claims of Copyright Violation

We respect the intellectual property of others. If you believe your work has been copied in a way that results in copyright violation, please provide the following information to us:

1. An electronic or physical signature of the person authorized to act on behalf of the copyright owner.
2. A description of the copyrighted work that is claimed to have been violated.
3. A description of where the material claimed to be copied is located on the site.
4. The person’s address, telephone number, and email address.
5. A statement that the person has a good-faith belief that the disputed use is not authorized.
6. A statement made under penalty of perjury that the information in the notice is accurate and that the person is the copyright owner or authorized to act on their behalf.

Applicable Law

You are required to comply with all applicable laws, including any export controls, in connection with your use of our services.

Disputes

1. Any disputes related to your visit to our website or services purchased through the site shall be submitted to our Dispute Handling Department.
2. Any disputes that proceed to court arbitration will be held in the courts of Houston, TX.

Site Policies, Modification & Severability

We encourage visitors to review all policies posted on our site. We reserve the right to make changes to the site, policies, and terms of use at any time. If any conditions are deemed invalid or unenforceable, they shall be considered severable and shall not affect the validity of the remaining conditions.

Means of Reaching Us

All communications regarding your purchase, delivery process, and order completion should be made through one of the following methods:

1. Chat
2. Email
3. Customer Service Call Center
4. Fax

Other communication methods are not valid.

Bill of Rights

• Safe Shopping: Clients can shop securely on our site. If preferred, orders can also be placed by phone.
• No Obligation: Our personal notification services are provided free of charge, and clients are under no obligation to make a purchase.
• Unsubscribing: Clients can unsubscribe or change their subscription to any personal notification service at any time via the My Account section of our site.
• Updates: Clients will occasionally receive email updates about important changes, new services, and special offers. If you do not receive these, you can update your preferences in the My Account section.

Note: The use of stolen credit cards is strictly prohibited and is considered a serious crime. We work closely to combat cybercrime and report fraudulent orders to the relevant authorities.

Satisfaction Guarantee

We guarantee 100% satisfaction at each stage of your project. Approval at any stage indicates your satisfaction and allows us to proceed. After project delivery, we are not responsible for the success of your business. We provide unlimited revisions to ensure satisfaction, but once you accept the final product, we are not liable for any changes of mind or how you choose to utilize the services provided.